Return & Refund Policy

🔁 Return and Refund Policy

Eligibility for Return

Wrong item received

Damaged or defective product

Significant mismatch from product description

Return Conditions

Raise a return request within 48 hours of delivery

Must provide clear unboxing video and photos

Product must be unused and in original packaging

Non-Returnable Items

Innerwear, beauty/personal care, or hygiene-related items

Clearance/sale items unless damaged

Refund Timeline

Once approved, refund will be initiated within 3–7 working days to your original payment method or bank.

Return Pickup

Pickup will be arranged if available in your area. If not, you may be asked to courier the item and share a receipt for reimbursement.